We ship within India from our Agra office & shipping is currently free for all Indian orders. Once your item has been processed & dispatched it is usually delivered within 3-7 days.

*Shipping times are to be used as a guide only and are based on time from order. We cannot take responsibility for delays due to customs clearance or payment transaction.

Orders Multiple Objects
If your order has multiple products with different dispatch dates, all the products are shipped as one shipment, once all products in your order are ready.  However, if you wish to receive some products earlier, please email us at contact@kidsdew.com with your order number, we shall do the needful.

Shipment Tracking
After placing an order, you will receive an e-mail acknowledgment. This will be followed by another e-mail once we have verified your payment details and approved your order for shipping.

In the event of a problem in processing your order, you will receive an e-mail detailing the issue and possibly requesting further information.

You will receive regular e-mail updates on the delivery status of your order. You can also check the status in the My Account section of kidsdew.com or on the respective courier company’s website by inserting the tracking number supplied.

Order Delays
Firstly, we’d like to apologize. We work hard to reduce lead times and avoid delays, which we let you know about if & when they arise. If you’ve been waiting longer than you should have and you haven’t heard from us, please email us at contact@kidsdew.com & we will get back to you within 48 hours.